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Metrics

Pipeline is a shared outcome. Stop treating it like a marketing metric.

Rachael Kleinman

One of the most persistent dysfunctions I see in B2B marketing is the tension between marketing and sales over pipeline. Marketing claims it. Sales questions the quality. RevOps can't reconcile the numbers. And the result is that nobody fully owns the outcome.

The fix isn't a better attribution model (though that helps). It's a fundamentally different planning posture — one where marketing and sales define pipeline goals together, before the campaigns are built, with shared definitions of what a qualified opportunity actually means.

At its best, this looks like: a joint planning process at the start of each quarter where marketing, sales, and RevOps align on targets by segment, geography, and motion. A shared dashboard that everyone trusts. A feedback loop where sales signals inform campaign optimization in real time.

This kind of alignment doesn't happen by accident. It requires marketing leadership that's willing to be held accountable to revenue outcomes — not just MQLs or impressions. And it requires sales leadership that's willing to let marketing into the planning conversation early.

When it works, the result is a demand organization that moves together. I've seen what that looks like, and I've seen what it takes to build it. The conversation has to start much earlier than most organizations are comfortable with.